Showing posts with label appreciation. Show all posts
Showing posts with label appreciation. Show all posts

Tuesday, June 21, 2011

Back on track as vacation is about to start

I think I have entered a new phase of parenting.

When my kids were younger, I used to dread vacation. I knew that as soon as they were out of school/day care my days would come to a screeching halt. I got nothing done for work. Nothing done for the house. And my patience level, which isn't so high to start off with, was usually a long-lost memory within the first 6 minutes of the day.

I have had my youngest home for the last couple of days and I have come to the realization that I don't have babies anymore. It's no longer difficult for me run out of the house at a moments notice. They can just hop in the car with me. They can put on their own seatbelts. They can open and close the car door by themselves. Not that I can't do it for them, but there is a part of me that doesn't want to HAVE to. I want them to be independent creatures. I want them to WANT to be with me, but not NEED me for their every physical need. I know that I will regret ever having said this or felt this way, as they get older and I long for the baby smell and the little soft bodies that rely on you for everything, but for right now, I'm enjoying the stage that I'm in! I no longer dread vacation, but I long for it with the same excitement I did as a kid. Lazy mornings. Hot days playing outside. Days of practical nothingness.

Finally!

Friday, September 4, 2009

Volusion not a friend to their longtime supporters

Good news for all you Volusion users! Increased bandwidth for those who have been with Volusion for a long time.

They just implemented a new pricing structure and have kindly given us loyal supporters additional bandwidth to say "Thank You!". I have been with them since the launch of my online store in 2007. I called to downgrade my plan as I refocus my business. While on the phone with a super-nice customer service agent, he lets me know that I will have to approve the change to the plan structures by e-mail. My current plan allows for 1000 products and 5 GB of bandwidth. They increased my bandwidth to 10GB just because they love me. Oddly enough, new subscribers who sign on with the plan at the same price that I am paying per month will now get 5000 products and 15 GB of bandwidth!!!

I let the very nice CSR know that he should let the "powers that be" know that they should up their current users to the new plans automatically, and he said that most people are just happy for an increase in bandwidth. Well, if they like getting 10GB, imagine how freaking happy they will be to know that they can get 15GB for the same price!!!

The truth is, I'm downgrading. I don't even need the extra products or bandwidth. I just don't think it's the way to go for a company that is on it's way up. I'm a big fan of showing appreciation to the customers that you already have. They are the ones who got you to where you are now... Shouldn't you thank them instead of treating them like sh**?

Just sayin'.